Guarantee, safety & quality

5-year guarantee

FLEXA produce furniture to the highest quality and safety standards. That is why we offer a 5-year guarantee against manufacturing defects on beds form the collections FLEXA Classic, FLEXA White, FLEXA Nor, FLEXA Terra and FLEXA Popsicle. The guarantee does not cover damages to lacquered surfaces caused by knocks and normal wear and tear or colour fading.

This only includes legs, bed sides, ladders and safety rails. For other accessories there is a 2 year warranty.

2-year legal warranty

Other FLEXA furniture, textiles, mattresses (unless otherwise stated), mattress covers, accessories, brackets and fittings, toys and other products are covered by the statuary 2-year warranty as described in the Danish Sale of Goods act. The act gives the right to complain about defects present when the product was delivered to the end consumer. The warranty does not cover wear and tear, colour fading, or faults and defects caused by incorrect use or lack of maintenance. As an example, peeling of lacquer and paint due to knocks or wear and tear is not covered.

Availability guarantee

5-year availability guarantee on selected bed systems.

When you purchase a bed from the collections FLEXA Classic, FLEXA White and FLEXA Nor you buy into a flexible bed system that can be altered and extended as and when the need arises. FLEXA offers a 5-year availability guarantee on standard bed parts (legs for low, mid-high and semi-high beds, straight ladders, safety rails and bunk bed 154 cm high). Should a product be discontinued, the 5-year availability guarantee still applies from the date the product is discontinued. Contact your dealership for further information.

Safety tested

FLEXA's furniture is made for children, and we've put thought into every single detail so that you can design your children's room with peace of mind. For example, there are no sharp corners or edges on Flexa's furniture - these are all rounded. All beds with a sleeping height of over 60 cm are safety tested by TÜV according to the EN:747:2012 EU standard.

Quality materials

FLEXA is PEFC certified, a guarantee that the timber used to produce FLEXA's furniture can be traced back to responsible forrestry.

FLEXA's commitment

Flexa4Dreams and Flexa Eesti AS are committed to implementing and maintaining the chain of custody requirements in accordance with FSC and PEFC standards.

  • We are committed to creating an ethical working place. We respect and support human rights and ensure compliance with international standards and national laws through all business functions.
  • FLEXA do not tolerate the use of child or forced labour.
  • Our employment and occupation practices are non-discriminatory. We rely on company`s values in our ways of working and communication.
  • No restrictions shall be placed on freedom of association and the right to engage in collective bargaining.

 

Varnish

For optimum protection and finish, FLEXA's furniture is varnished several times. This also provides a greater resistance to wear and knocks. We only use environment-friendly varnish and UV varnish. Our varnishing follows the EU standard for this area.

Natural materials

FLEXA'S fabrics and mattresses are Oeko-Tex certified and are free from harmful substances. The Oeko-Tex label is your guarantee that all products comply with stricter requirements for the content of chemicals and harmful substances than traditional textiles. All of our mattress covers are also washable to ensure optimum hygiene.

Non-toxic furniture

FLEXA cares for your child's health, which is why all furniture from FLEXA is tested according to strict international safety standards such as EN71-3, DIN717-3 and DIN 53160. This is your guarantee of non-toxic furniture.

FLEXA's products are only for domestic use.

Please note

Our furniture is manufactured from natural materials. Therefore, direct sunlight and heat from radiators, wood burning stoves or other heating sources can fade or dry out the surfaces on wood and textiles. For wood this is most predominant for the first months after assembly, but the process can continue throughout the life span of the product. This is irrespective of the furniture having received a surface treatment as most of FLEXA furniture has. 

Some of our furniture is modular and thus being assembled from many different production lines, minor colour differences can occur on both lacquered and untreated wooden parts.

Please contact your dealership for guarantee related issues.