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50% DISCOUNT ON SAGA

Made to be Rebuilt

Danish Design since 1972

Free Delivery +69 € 

FSC®-Certified Wood


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FAQ

Find asnwers on the most common questions

Can i buy spare parts?

Yes - the most common spareparts are found here: https://flexaworld.com/collections/spare-parts-and-fittings

If you need spareparts which isnt present in the link please write to hello@flexaworld.com with your inquiry.

How much weight does the beds hold?

FLEXA Beds are thoroughly tested at 100 kg. 

Where is FLEXA furniture produced?

FLEXA furniture has been designed in Denmark since 1972.

The majority of our furniture is produced in Europe in accordance with the highest European safety standards and under strict quality control. We collaborate with carefully selected, specialized production partners who meet our rigorous requirements for quality, safety, and materials.

All products are tested in compliance with applicable EU standards, and we use FSC®-certified wood in our wooden collections.

How do i rebuild my bed?

FLEXA beds are designed to grow with your child – so instead of replacing the bed, you can simply rebuild it 

To find out exactly which parts you need, use our FLEXA Bed Converter here:
https://flexaworld.com/pages/flexa-converter

Simply enter your current bed model and choose the version you would like to convert it into. The converter will show you the exact articles required to rebuild your bed.

Whether you want to transform a low bed into a Mid-high bed, a Bunk bed, or add storage, desk space, or a slide – the possibilities are designed to be flexible and future-proof.

Where do I find the assembly instructions?

You can find all FLEXA assembly instructions online in our instruction archive here:
https://public.skyfish.com/p/flexa/2310036

Simply select your collection first (e.g. CLASSIC, WHITE, NOR, etc.), and then open the folder called “Assembly Instructions.”

Here you can download the exact guide for your specific product.

All our instructions are easy to follow and designed to help you assemble — or rebuild — your FLEXA furniture safely and correctly.

Can FLEXA beds grow with my child?

Yes—this is at the heart of FLEXA 💙
Our beds are designed to grow with your child, from toddler to teen.

You can easily rebuild and adapt the bed into new configurations—like mid-high, high bed, or even a bunk bed.

👉 One bed. Endless possibilities

Are parts interchangeable between different collections?

No, parts cannot be combined across different collections.

Each FLEXA collection is designed as a complete system to ensure perfect fit, stability, and safety.

Can I add storage or a guest bed later?

Yes! Many FLEXA beds are designed to be upgraded over time.

You can add:

  • Underbed drawers
  • Guest beds
  • Desks or play modules

👉 Start simple—add more as your child’s needs grow.

What mattress size fits this bed?

Most FLEXA beds are designed for standard sizes like 90x200 cm, 120x200 cm or 140x200 cm.

You’ll always find the exact recommended mattress size on the product page.

Does the mattress come included?

No, mattresses are sold separately.

This allows you to choose the perfect mattress based on your child’s age and comfort needs.

Are FLEXA products safe for children?

Absolutely 💙
Safety is our top priority.

All FLEXA furniture is designed with:

  • Rounded edges
  • Non-toxic materials
  • Child-focused construction

What materials are used in FLEXA furniture?

We use high-quality, durable materials such as:

  • Solid wood (mainly pine)
  • MDF
  • Natural textiles

All carefully selected to ensure strength, comfort, and long-lasting use.

Do your beds meet European safety standards?

Yes—our beds are tested according to the strictest European safety standards (EN standards & TÜV testing).

This ensures your child can sleep, play, and grow safely.

Are the paints and finishes safe?

Yes ✨
We use water-based, non-toxic paints and lacquers that are free from harmful substances.

Safe for children—even the little ones.

Where are FLEXA products made?

FLEXA furniture is designed in Denmark and primarily produced in Europe 🇪🇺

This ensures high quality, safety, and reliable delivery.

Is the wood FSC®-certified?

Yes 🌱
We use FSC®-certified wood, meaning it comes from responsibly managed forests.

What makes FLEXA furniture long-lasting?

FLEXA furniture is built to last for years—often generations.

Thanks to:

  • High-quality materials
  • Timeless Danish design
  • Modular systems that can be rebuilt

👉 Why replace when you can rebuild?

Are assembly instructions included?

Yes—clear, step-by-step assembly instructions are always included.

Can I disassemble and move the bed easily?

Yes! FLEXA beds are designed to be assembled, disassembled, and rebuilt.

Perfect if you’re moving—or updating your child’s room.

Which mattress should I choose for my child?

It depends on your child’s age and needs:

  • Younger children → softer, supportive mattresses
  • Older children → more support and adaptability

👉 Choose from our GOOD (DREAM) – BETTER (BALANCE) – BEST (BLOOM) range to find the perfect fit.

What is the difference between FLEXA DREAM, BALANCE, and BLOOM?

  • FLEXA DREAM (GOOD): Foam mattress—great for younger children
  • FLEXA BALANCE (BETTER): Reversible with springs—adapts as your child grows
  • FLEXA BLOOM (BEST): Premium latex—ideal for comfort and sensitive sleepers

👉 Better sleep starts with the right mattress.

Are the mattress covers washable?

Yes—all FLEXA mattress covers are removable and washable for easy care.

Are FLEXA mattresses suitable for children with allergies?

Yes 💙
Our mattresses use safe, breathable, and certified materials, with options like natural latex that are ideal for sensitive sleepers.

Why should I choose FLEXA over other brands?

With FLEXA, you get:

✔ Designed in Denmark since 1972
✔ Produced in Europe
✔ FSC®-certified materials
✔ Furniture that grows with your child

👉 A smarter, long-lasting choice for modern families.

How long will a FLEXA bed last?

FLEXA beds are built to last for many years—even generations.

Thanks to durable materials and rebuildable design, they can follow your child through every stage.

Is this a good investment for my child?

Yes—because you don’t need to replace the bed as your child grows.

You simply adapt it.

👉 Save space, reduce waste, and invest in long-term quality.

Can this bed adapt as my child grows?

Absolutely—that’s the FLEXA philosophy 💙

From low bed to bunk bed, with storage, play features, or study space—the possibilities evolve with your child.

How long does delivery take?

We aim to deliver all in-stock items within 3–8 working days 🚀
Delivery times may vary slightly depending on your location and local holidays.

If an item is not in stock, you’ll see the expected delivery time directly on the product page—so you always know what to expect.

How much does shipping cost?

Freight prices may vary depending on which country, for more information please see our delivery terms: https://flexaworld.com/pages/freight-delivery

Which countries do you ship to?

Denmark, Belgium, Netherlands, Germany, France, Luxembourg, Austria, Spain, Sweden, Italy, UK, Portugal, Czech Republic, Bulgaria, Croatia, Estonia, Hungary, Ireland, Latvia, Lithuania, Romania, Slovakia, Slovenia and Finland.

If you're located outside these countries, feel free to contact us—we’re happy to check what’s possible 💬

Can I choose my delivery date?

At the moment, it’s not possible to select a specific delivery date during checkout.

However, for larger deliveries, the carrier will contact you to arrange a suitable delivery time 📞

When will my order be shipped?

Your order will be shipped as soon as possible—typically within a few working days.

You’ll receive a confirmation email once your order has been dispatched, so you can follow its journey to your home ✨

Will I receive a tracking link?

Yes! Once your order has been shipped, you’ll receive a tracking link so you can follow your delivery every step of the way 📍

How is large furniture delivered?

Large furniture is delivered via a professional carrier (such as Dachser) 🚛

  • Delivered on a pallet
  • Delivered curbside
  • The carrier will contact you to schedule delivery

Please note: You are responsible for disposing of the pallet and packaging.

Will my order be delivered to my door or curbside?

  • Small items: Delivered to your door via parcel service 📦
  • Large furniture: Delivered curbside only 🚛

At this time, we do not offer delivery inside your home or upstairs.

Do I need to be home for delivery?

Yes—especially for large deliveries.

For furniture deliveries, we recommend being home to receive the order and check everything upon arrival.

Will the carrier contact me before delivery?

Yes! For large deliveries, the carrier will contact you in advance to arrange a delivery time that suits you.

What should I do if my package arrives damaged?

We recommend the following:

  1. Check the packaging upon delivery
  2. Note any visible damage with the carrier
  3. Take photos before unpacking 📸

Then contact our customer service as soon as possible—we’ll make it right 💙

What if something is missing from my delivery?

If anything is missing:

  • Check the number of parcels listed on your delivery note
  • If something is missing, inform the carrier immediately
  • Contact our customer service team with details

We’ll quickly help resolve the issue so your child’s room can come together as planned ✨

Where are FLEXA products shipped from?

FLEXA products are shipped from our European warehouse in Poland

This ensures fast and reliable delivery across Europe, so your order can arrive quickly and safely.

Designed in Denmark since 1972 and produced in Europe, FLEXA combines timeless design with efficient logistics—so your child’s new room is never far away ✨

Can I use discount codes?

Yes! If you have a valid discount code, you can enter it at checkout.

👉 Tip: Don’t forget to apply your code before completing your order—offers are often limited ⏳

Are there any hidden fees?

No—what you see is what you pay ✔️

All costs, including shipping, are clearly displayed at checkout before you complete your order.

Do you offer Klarna or installment payments?

Yes! We offer Klarna, giving you the flexibility to:

  • Pay later
  • Split your payment into installments

👉 Make your child’s dream room a reality—on your terms.

What payment methods do you accept?

We offer a wide range of secure payment options:

  • Visa
  • Mastercard
  • Maestro
  • American Express
  • PayPal
  • Apple Pay
  • Google Pay
  • Shop Pay
  • MobilePay
  • Klarna
  • iDeal

When will I be charged?

You will only be charged once your order has been shipped—not at the moment of purchase.

This means you can shop with confidence, knowing you’re only billed when your items are on their way 🚚

What if a part breaks over time?

Depending on the situation, we may:

  • Send replacement parts
  • Repair the issue
  • Replace the product

👉 One of the benefits of FLEXA is that many parts can be replaced—so your furniture can last even longer.

How do I file a claim?

Claims must be made in the following link: https://form.typeform.com/to/D0uJ7SQJ

What does the warranty cover?

The warranty covers manufacturing and material defects.

It does not cover:

  • Normal wear and tear
  • Damage caused by improper use

What warranty do FLEXA products have?

FLEXA offers:

  • 10-year guarantee on mattresses
  • 5-year guarantee on selected bed collections
  • 2-year legal warranty on all other products

👉 Quality you can trust—built for everyday family life.

Can I return assembled products?

Products must be returned in original condition and packaging.

You can inspect the product as you would in a store, but it should not be fully assembled or used.

When will I receive my refund?

Once we receive and inspect your returned item, your refund will be processed within up to 14 days.

The amount will be refunded to your original payment method.

How much does it cost to return?

Return costs depend on the item:

  • Parcel returns: €15
  • Large items (pallet): €125

The return cost will be deducted from your refund.

How do I return an item?

Returns most be made in our return portal: https://flexaworld.com/da-dk/pages/return-policy